Private tour and transfer answers.

XINCHEN provides private day tours, multi-day and round-island charters, hiking and event transport, intercity service, business shuttles and airport pickup or drop-off.

Our core is Kaohsiung, Tainan, Pingtung, Chiayi and Taitung, including Kenting, Alishan, Donggang, Xiaoliuqiu harbour connections, the Taitung coast, the rift valley and the South Link corridor.

Yes. Kaohsiung and Pingtung are our main service area, while pickup in Tainan, Chiayi, Taitung and other agreed locations can also be arranged according to your route, date and vehicle availability.

Yes. Routes are adjusted around your pickup and drop-off points, hotels, must-see places, group ages, mobility, meal preferences, weather and acceptable driving time.

Prepare your date, pickup point, destination or wish list, number of passengers, luggage and special needs, then send the summary to XINCHEN Official LINE. Human support will review the route, vehicle and final quote.

No. A booking is confirmed only after human support verifies availability, the final service details, price and booking status on Official LINE.

Passenger count alone is not enough. Include every suitcase, stroller, wheelchair, child seat and oversized item so the team can confirm a safe and comfortable configuration.

Tell us each child's age, height and weight when asking. Child equipment occupies passenger space and may affect the vehicle recommendation and quote.

Yes. Airport transfer remains fully available. Send the airport, flight number, date and time, address, passengers, luggage and child-equipment requirements.

Send updated flight information through Official LINE. The support team will review the actual arrival status and explain the applicable waiting or rescheduling arrangement.

Inclusions depend on the route and service period. Your quote will state the vehicle service and applicable operating costs; accommodation, tickets, meals, activities or guides are not included unless clearly written.

Please describe the pet, carrier and expected setup before booking. Acceptance depends on the vehicle, route, cleaning needs and the confirmed service arrangement.

Credit cards and common mobile payment methods can be arranged. The available method, payment link and timing will be confirmed by customer support before payment.

XINCHEN Official LINE is the primary inquiry channel and provides 24/7 human support. Response time may vary with message volume.